24/05/2013 at 22:51 - Exceptional Service - trips to Pisa/Florence and Rome
In May 2013 my wife and I took a 12 day cruise to Italy. After doing some on line research during the planning phase we decided to book two day trips to Florence and Rome with Mr. Marurizio, Tuscany Taste Tour. Trust me when I say I couldn't have made a better decision. I am not one to write reviews but felt compelled to do so due to the exceptional service we received. During the months of planning Mr. Marurizio was always quick to respond to my questions and was extremely helpfully in ensuring all the fine details were addressed. This included booking the climb to the top of the leaning Tower of Pisa, pre-booking the Academy in Florence, arranging for a personal tour guide of the Vatican, and providing the necessary info to pre-book the Vatican tour. With his service we were able to skip the long lines at Pisa, the Academy, Vatican and Colosseum. All of these actions to include his ability to drive practically right up to the sights (very little walking) ensured we had the maximum amount of time to see all the must see sights in Pisa, Florence and Rome. The day trip to Pisa/Florence we had Mr. Maurizio as our driver. He was an exceptional driver, informative, charming and fantastic guide. He even arranged a tour of a winery for us at the spur of the moment. In Rome we had Mr. Luigi as our driver - with no drop/change in services - who also provided us with exceptional service. Our tour guide for the Vatican was Ms. Manuella. She was very knowledgeable and fantastic at ensuring we got to see all the important sights in the Vatican Museum, Sistine Chapel and St. Peters Basilica. The services Mr. Marurizio provided were very affordable and I would say much better than any tours provided by the cruise line. What a fantastic time we had and would do it all over again. The best two days of the whole trip. You can't go wrong in using Tuscany Taste Tour!!!
Author: Joseph L.
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