Find Answers
Below are the answers to the most frequently asked questions.
Booking & Payment
Booking with Tuscany Taste Tour will ensure you get more out of your travel experience! We offer a larger variety of tours all over in Italy leading by experts english speaking drivers-guide.
We recommend to book as early as possible! Our tours, shore excursions sell out quicly!! We
On the page of each tour described there is a form to fill out and where you can make a full payment.
As you book your tours, you will get an email confirmation and voucher.
Fill out the booking form and make the full payment by Stripe.
The extra cost are ( UPON RESERVATION ONLY) Official Licence Guide, Museums entry tickets, wine tastings, private lunch at the private home.
You can print or keep it on your cell phone.
Please dress respectfully for visiting religious monuments, local custom requires cover knees and shoulder. Comfortable walking shoes recommended.
The pick up and drop off time can be change according the arrival and departure time of the ship.
Wheel Chair
Our Mercedes Van has room for wheel chair or collapse mobility scooter , but our Van are NOT equipped by ramp to enter inside the van by wheel chair.
Guarantees, Cancellations, Refund Policy
If the ship does not make it to the pier for bad weather you will not be considered responsible so NO CHARGE will be made to your credit card.
In this case, you can try to advise us by phone and, if possible, the driver will wait for you at the new port.
If not possible, NO CHARGE will be made to your credit card.
If the ship does not make it to the pier for bad weather you will not be considered responsible so we will refund of the amount of your deposit or the full payment.
At the last moment ( or day before of the Tour) for any reasons, If the ship will be docked in La Spezia ( about 115 km from Livorno dock), the total service will be increased of €100,00. Extra Hour € 50,00 each; extra Km € 1,10
No. We guarantee to get our customers back in time for your cruise ship’s departure. All of our tour operators are fully aware of the ship’s departure time. We will have you back on the ship in plenty of time prior to sailing.
Our partners are professionals – selected for their local knowledge and reliability. If for reasons beyond our control (for example road accidents, extreme weather delays, etc.) – we will transport you to your next port of call at no extra cost to you.
If the ship does not make it to the pier for bad weather you will not be considered responsible so NO CHARGE will be made to your credit card.
In this case, you can try to advise us by phone and, if possible, the driver will wait for you at the new port.
If not possible, NO CHARGE will be made to your credit card.
If the ship does not make it to the pier for bad weather you will not be considered responsible so we will refund of the amount of your deposit or the full payment.
